Choose the destination first
Open the project and confirm its device and checkout. In Zen on desktop or web, open Files in the right panel and choose Browse Files if the tree is hidden. Wait for the folder listing to load. If the project is on another computer, importing sends the file to that computer. It does not change the project’s location or create a local copy of the whole project. Keep the project open while importing. If you intend to replace an existing file, preserve any version or unsaved edits you still need before starting.Drop files into desktop or web
1
Prepare the source
In your computer’s file manager, select the saved files you want to copy. Drag them into Kisuke’s project tree. Dropping files onto the composer follows the attachment workflow instead.
2
Check the drop destination
Hover over the target folder and read the Destination: path shown at the bottom of the tree. A hovered folder can expand while you hold the drag, letting you reach a child folder.
3
Drop and handle conflicts
Release over the intended destination. If Overwrite file? appears, check the filename and choose Overwrite only when you want to replace the saved destination. Cancel skips that file; the remaining files can continue importing.
4
Verify the imported files
Wait for Imported … file(s) or a failure message. Expand the destination and open the imported files. Check their contents, not only their names. The success message can also report skipped files.
Drag a folder when you want to retain the containing paths of its files. Folder support depends on the drag source exposing its entries. Empty folders are not imported on this path. If Kisuke reports that no readable files were provided, select the files themselves and try again.
An import may stop at an existing destination without showing an overwrite dialog, particularly for a larger file. Do not assume the incoming file replaced it. Inspect the destination, then rename the incoming file or choose another folder when you want to keep both versions.
Import from a phone or tablet
In the mobile file tree, the Import files into project header control imports at the project root. It opens Import into project, where you can choose Files or Photos. To choose a subfolder:- Open the project’s file tree and locate the destination folder.
- Long-press that folder and choose Import Files or Import Photos. Long-pressing a file instead targets its parent folder.
- Select the files or photos in the system picker.
- If Replace existing file? appears, choose Replace to replace that saved file, or Cancel to skip it.
- Wait for Importing file to finish, then inspect the destination. Kisuke opens the last successfully imported file.
Get a copy back out
Open a local project file in your file manager
For a project on the same computer as the desktop app, right-click its file in Browse Files and choose:- Reveal in Finder on macOS.
- Reveal in Explorer on Windows.
- Reveal in File Manager on Linux.
Understand the preview’s Download control
Some files, such as ZIP archives, show Binary file preview not supported. The desktop and web preview includes a Download button for these files. An unsupported preview does not mean the import failed. In the web app, Download requests the saved file and hands it to the browser’s download mechanism. Check the browser’s downloads and the resulting file before treating that copy as complete. The web preview/download path has a 128 MiB in-memory file limit. Download from that preview does not bypass the limit. For larger files, retrieve the original from the project’s device through its file manager or another file-transfer tool.Recover from an interrupted import
File drop failed or some files were not imported
File drop failed or some files were not imported
Read the reported path and error. A batch can fail after earlier files have already arrived, and created folders may remain. Inspect the destination before retrying. Retry only the files you still need; dropping the whole batch again can encounter files from the first attempt.On mobile, Some files were not imported lists failures after the selection has been processed. A successful file can still open even when other files failed.
Project or connection changed
Project or connection changed
Reconnect to the original project and device, then use Reload in the file tree. Inspect the destination before importing again: a file may have arrived before the connection changed. Stay in that project until the next import finishes.
An import is already in progress
An import is already in progress
Wait for the existing desktop/web batch to report its result. A second drop does not join that batch. If the connection failed, check the original destination before trying again.
The source file could not be read
The source file could not be read
Make sure the file is available from the source application or document provider. Select it again in the picker or drag it again from your file manager. For a folder drop with no readable files, select the individual files.
The imported file is missing from the tree
The imported file is missing from the tree
Confirm the destination folder, project device, and checkout, then use Reload. Check file visibility settings: an imported file can be hidden or ignored. The tree’s appearance alone does not confirm whether the transfer succeeded.
An open editor reports that the file changed
An open editor reports that the file changed
Importing a replacement changes the saved file. Preserve your unsaved editor text before accepting Reload. See external file changes for Reload, Dismiss, and failed reloads.